Policies

Booking appointments

We require that our guests have a credit card on file in order to book an appointment. We have partnered with a secure card storage company and after entering the number, no employee at Studio Booth will be able to access it again.

Appointment Times

We ask that you arrive 15 minutes prior to your scheduled appointment time. This allows for time to properly check-in, change, get refreshments, and ensure that your appointment starts on time so your technician can keep to their schedule.

Cancellations

We understand that schedules change. In the event that you need to cancel or change your appointment time, we ask that you give us 24 hours notice. Appointments canceled less than 24 hours in advance, or missed appointments, will be charged 100% of the missed service.

we guarantee our work 

While we do not give cash refunds, we stand behind our work and our ultimate goal is your satisfaction. If you are not satisfied with your service, it would be our pleasure to redo the service within one week of the original appointment date, at no cost to you. 

Returns

Returns or exchanges of unopened, unused products, may be made with a receipt within 2 weeks of purchase. Returns or exchanges WILL NOT be made on any used or opened products. All returns and exchanges will be made at management discretion.

PAYMENTS, PRICES, AND GRATUITIES

We accept all major credit cards. We cannot give cash back or accept gratuities on credit cards. All gratuities must be cash only.

The prices listed on our website and menu are starting prices. Pricing is tiered to reflect the expertise of each stylist and technician. The price for your services can be discussed with your stylist or technician at the beginning of your appointment, or you can schedule a consultation before scheduling an appointment. 

CHILD SAFETY POLICY

Our business includes hot tools and sharp objects, therefore our policy strictly prohibits unsupervised children in the salon. When bringing young children with you into the salon, please provide proper supervision for them in the form of an additional caretaker. We request that ONLY those receiving services be in the service area. This policy is designed with your childs safety in mind, and we greatly appreciate your understanding and compliance. 

Studio Booth Polices
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